The role of field service in businesses is evolving. Once viewed as simply part of the cost of doing business, business leaders are now recognizing the untapped potential of field service to strengthen customer relationships and increase revenue.

So why have so few businesses been able to capitalize on this emerging opportunity – and how can your organization take the lead on positioning field service as a competitive advantage?

In this white paper, you’ll discover:

• Why the time is now to adopt AI-led field service initiatives, and how the current window of opportunity is reflected in today’s customers’ demand for sophisticated technology solutions and faster service.

• What factors are fueling AI hesitancy among executives in many conservative business environments, and how to strategically address uncertainty surrounding AI deployment and adoption.

• Innovative AI use cases for field service, including predictive vs. fixed-maintenance scheduling, virtual field service assistants, dispatch optimization, and solutions to avoid supply chain risks and disruptions.