Our Services for Retail & Consumer Goods Brands

Managing, optimizing and accelerating digital and in-store shopping experiences to drive customer engagement, efficiency and revenue in the dynamic RCG space

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MAXIMIZING VALUE FOR
RETAIL & CONSUMER
GOODS BRANDS

We offer a full range of Managed Services to help our clients holistically build, manage and optimize seamless, personalized shopping experiences–across web, mobile and in-store. Leveraging technology, AI, data, demand generation and 25+ years expertise servicing best-in-class global Retail and Consumer Goods brands, Astound excels at boosting customer engagement, site traffic, conversions and loyalty. Everything we do is rooted in building actionable customer data foundations for our clients, unifying data from multiple sources, to derive insights that power success.

Beyond digital, we also help our clients achieve retail execution, with real-time data and intelligence tools, supply, fulfillment and operational excellence to maximize field team productivity, streamline processes, reduce costs, improve agility, better serve customers and boost store performance.

Optimizing the Etail
Experience

Today’s consumers expect a seamless digital commerce experience that offers both the ease of online shopping and the individualized attention afforded by a brick-and-mortar store experience. As users hop devices, platforms, and channels, retailers need to meet consumers at every step along the way—at any time, wherever they are. From digital transformation roadmaps and award-winning experiences to data-driven sales strategies and cutting-edge systems, our innovative solutions drive business growth at every stage of your brand’s digital journey.

Build the digital presence that wins you customers.

Connect today

Power and
Flexibility That
Drive Revenue

We help develop robust adaptable commerce ecosystems that adapt to ever-changing consumer needs and build brand value with every consumer interaction.

Stay ahead of the accelerating ecommerce curve.

Apparel

Luxury Goods

Footwear

Jewelry & Accessories

Sporting Goods & Fitness

Home & Garden

Leisure & Outdoor

Beauty & Personal Care

Gifts & Collectibles

Toys & Baby

Pets

Household Products

Electronics & Media

Office Supplies & Equipment

Department Stores

Our Retail Services

AI-Powered Customer Service & Agents
Personalized Marketing & Commerce
Unified & Omnichannel Commerce Solutions: Online, Mobile & In-Store
Customer Data Foundation & Activation
Data Integrity & Strategy Consulting
Customer 360
Streamlined Store Operations & Associate Productivity
Demand Generation: Media, SEO, Email
Design & User Experience
Conversion Rate Optimization

Additional Consumer Goods Capabilities

Retail Execution Excellence
Operational Efficiency
Data-Driven Decision Making: Stock, Availability, Store Performance
Connected Supply and Fulfillment

Innovative Solutions
for 21st-Century Retail

Our comprehensive approaches drive business growth

We design award-winning experiences that empower customers

Our data-based strategies generate consumer demand

We use cutting-edge technology to push the boundaries of what commerce can do

Vanessa Cartwright

CEO, ASTOUND NA

Retail & Consumer Goods is a fast-paced industry, often operating with thin margins in an ever-evolving landscape of technology innovation and changing consumer behaviors. Astound has driven business value in this industry for over two decades and continues to lead the way.