Our Services for Retail & Consumer Goods Brands

Managing, optimizing and accelerating digital and in-store shopping experiences to drive customer engagement, efficiency and revenue in the dynamic RCG space

Work with us

MAXIMIZING VALUE FOR
RETAIL & CONSUMER
GOODS BRANDS

We offer a full range of Managed Services to help our clients holistically build, manage and optimize seamless, personalized shopping experiences–across web, mobile and in-store. Leveraging technology, AI, data, demand generation and 25+ years expertise servicing best-in-class global Retail and Consumer Goods brands, Astound excels at boosting customer engagement, site traffic, conversions and loyalty. Everything we do is rooted in building actionable customer data foundations for our clients, unifying data from multiple sources, to derive insights that power success.

Beyond digital, we also help our clients achieve retail execution, with real-time data and intelligence tools, supply, fulfillment and operational excellence to maximize field team productivity, streamline processes, reduce costs, improve agility, better serve customers and boost store performance.

Our Retail Services

AI-Powered Customer Service & Agents
Personalized Marketing & Commerce
Unified & Omnichannel Commerce Solutions: Online, Mobile & In-Store
Customer Data Foundation & Activation
Data Integrity & Strategy Consulting
Customer 360
Streamlined Store Operations & Associate Productivity
Demand Generation: Media, SEO, Email
Design & User Experience
Conversion Rate Optimization

Additional Consumer Goods Capabilities

Retail Execution Excellence
Operational Efficiency
Data-Driven Decision Making: Stock, Availability, Store Performance
Connected Supply and Fulfillment

Vanessa Cartwright

CEO, ASTOUND NA

Retail & Consumer Goods is a fast-paced industry, often operating with thin margins in an ever-evolving landscape of technology innovation and changing consumer behaviors. Astound has driven business value in this industry for over two decades and continues to lead the way.