Navigating
what's next

Our Offers 
for Travel 
& Hospitality Brands

Win the hearts, minds and wallets of today’s digitally-empowered travelers.

Work with us

Leading Travel, Tourism & Hospitality Brands

Navigating What’s Next in Travel

Customer intimacy and personalization are critical in the high-end, loyalty-driven, travel, tourism and hospitality space. Astound can help you deliver an unparalleled customer experience that connects with your consumer on their terms, winning the hearts, minds, and loyalty of today’s selective, savvy and digitally-empowered travelers. 

 Astound’s data, AI, Sales and Service accelerators support Customer 360 solutions for travel and hospitality brands in hotel, property timeshare, cruise, casino and mass transit centers (airports, train stations, etc.).  We turn table stakes opportunities into revenue engines and supercharge sellers, agents and service associates with insights that deliver a wow factor at every touchpoint of the traveler experience.

Our Proven Services & Accelerators

  • Site replatforms and redesign
  • Multicloud systems integration including Service, Marketing, Commerce Cloud and Mulesoft
  • Performance Marketing services
  • Virtual Agent integration for booking and booking maintenance
  • Chatbot, leveraging knowledge, for customer service and sales
  • Enterprise data strategy and Salesforce Data Cloud to empower inbound and outbound sellers
  • Generative AI assessment and activation; enhanced self-help (articles, chatbot)
  • Customer master data services
  • Efficient contact centers for optimal service based on customer preferences and history
  • Outbound direct sales accelerator for booking and upsell
WE’D LOVE TO CONNECT AND DISCUSS HOW WE CAN POWER YOUR DIGITAL TRANSFORMATION.
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