Transform customer service with the Shopify + Service Cloud Accelerator
50% Faster Resolutions
30% Increase in Agent Productivity
20% Faster First Response
Higher Customer Loyalty and Retention
Empower your team to deliver personalized, seamless support that keeps your customers coming back
Unify
Integrate Shopify and Salesforce Service Cloud to create a single platform for commerce and service. Access synchronized customer data for seamless collaboration and consistent customer experiences.
Enhance
Empower agents with real-time customer insights and omnichannel support tools. AI-driven automation streamlines workflows, enabling faster, more personalized service that boosts satisfaction.
Scale
Handle growing customer demands effortlessly with automated processes and powerful analytics. Scale your operations while maintaining efficiency and exceptional service quality.
When you implement Shop Pay, you also get access to Shop Pay Installments and Shop App.
Shop Pay Installment Benefits
- Increased Conversion Rates
Offering flexible payment options like installments encourages customers to complete purchases, particularly for higher-priced items, reducing cart abandonment and boosting overall sales.
- Enhanced Customer Affordability
By breaking up payments into smaller, more manageable amounts, customers can afford to buy more, leading to higher average order values and increasing their likelihood of purchasing.
- No Impact on Merchant Cash Flow
Merchants receive the full payment upfront, while customers pay in installments, allowing businesses to improve cash flow without the risk of delayed payments or collections.
Shop Pay Installment Benefits
- Real-time order tracking
Let buyers across the globe track orders on the Shop app—from checkout to doorstop and every stop in between.
- Better post-purchase experiences
End each sale on a high note that encourages repeat purchases, boosts brand loyalty, and builds word-of-mouth recommendations.
- Fewer customer service issues
Proactively minimize customer service tickets about order status or delivery estimates, so your team can focus on more complex issues.
Talk to Us today to transform your customer experience!
- Shopify + Salesforce integration tools (pre-built connectors) speed up implementation timelines compared to custom builds. Salesforce states ROI can be achieved within 6-12 months. - Harvard Business Review highlights that businesses leveraging analytics see a 10-20% operational improvement over time. - Gartner highlights that integrated platforms like Salesforce and Shopify enable businesses to handle 3X higher service volumes without additional staff.
