Drawing on our unparalleled Salesforce expertise, we devised our fleet of Launch360 accelerators to deploy better, faster, more performant commerce experiences across the Salesforce ecosystem. Each accelerator offers Astound’s best-in-class user experience and elegant user interface combined with the powerful cross-cloud capabilities you need to grow your business—designed to fit to your brand and your timeline.
Fuel agile commerce with a best-in-class retail storefront
—Optimized Salesforce Commerce Cloud Retail Storefront built on SFRA —Pre-integration with Salesforce platforms to activate Customer 360 journey —Upgrade your experience with over 2,000 UX and visual design enhancements —Customize intuitively with flexible template layouts on Page Designer Extended (PDX) —Jump-start implementations with vertical-specific site configurations —Increase conversions with streamlined checkout flow —Empower internal teams with developer tools and documentation
Pre-integration with Salesforce B2C Commerce, Salesforce Payments, and Salesforce SFRA
Accelerated time to market: 8 weeks to release-ready Starting at: $255,000
Optimize performance with a flexible, mobile-first framework
—Amplify the customer experience with a PWA that’s blazingly fast, mobile first, and feature-rich —Powered by a future-proof composable stack that leverages Salesforce, Algolia, Contentful, and Uniform —Manage content seamlessly with Contentful —Create dynamic, personalized experiences managed by Uniform —Conduct robust product search and filtering via Algolia —Salesforce Commerce Cloud provides commerce services and a hybrid approach to power checkout and account —Built using Salesforce Managed Runtime and Salesforce Composable Storefront
Pre-integration with Salesforce B2C Commerce, Salesforce Composable Storefront, and Salesforce SFRA
Accelerated time to market: 8 weeks to release-ready Starting at: $285,000
—Enjoy all the capabilities of the best-in-class Launch360: Storefront platform coupled with the advanced capability of Salesforce Order Management —Increase sales with customizations for your brand and products —Empower teams and delight customers with optimized design, extensibility, and customization features —Optimize your workflow with integrated order management system —Streamline processes with Salesforce payments, tax, and shipping services —Flexible payment terms
Pre-integration with Salesforce B2C Commerce, Salesforce Payments, Salesforce SFRA, and Salesforce OMS Optional integrations with Salesforce Service Cloud and Salesforce Customer Data Platform
Accelerated time to market: 12 weeks to release-ready Starting at: $500,000
Optimize your workflow for streamlined order fulfillment
—Automate order fulfillment, payment capture, and invoices with intuitive drag-and-drop business logic tools —Configure omnichannel workflows for buy online, pick up in-store, or curbside pickup —Power distributed order management to fulfill from any location leveraging inventory and routing intelligence —Increase customer’s ability to take action through real-time self-service tasks dependent on their order status —Leverage pre-built connectors to the world’s leading payment, tax, and fulfillment providers
Pre-integration with Salesforce Commerce Cloud Commerce Storefront and Salesforce Marketing Cloud
Customize your brand components—beautifully, instantly, and effortlessly
—Enjoy more flexibility with 10 additional layouts and components on top of Page Designer’s built-in 25 —Delight customers with improved, responsive, and mobile UX for all layouts and components —Customize your experience to your brand easily and intuitively —Empower teams with invigorated authoring tools —Create content faster with our exclusive “Recipe” feature that allows you to manage reusable configured page templates
Pre-integration with Salesforce platforms to activate Customer 360 journey
Customers demand fast, seamless experiences that capture your unique brand. Our best-in-class commerce accelerators combine outstanding out-of-the-box capabilities, stunning design enhancements, and agile integrations to get you to market and start reaping dividends—fast.
—Create customer journeys across mobile, advertising, social, and email to meet customers where they are most receptive —Leverage instant messaging to host all transactional messages in one place —Boost engagement with AI-powered insights that ensure you send the right message at the right time —Track the health of your brand and optimize performance with robust analytics —Manage, share, tag, and categorize all content and assets in a single location
Pre-integration with Salesforce platforms to activate Customer 360 journey
Understand your customer and create personalized omnichannel journeys with pre-built capabilities, visualizations, and advanced integration
—The perfect start for your customer data strategy enhancing the out-of-the-box Customer Data Platform (CDP) by providing:
—A standardized customer data model based on industry best practices —An advanced suite of pre-built customer segments and actionable views —Comprehensive dashboards powered by Tableau providing deep insights and business intelligence —A unified customer profile view providing a one-stop shop for all information on any customer
—An enhanced set of out-of-the-box integration capabilities that build a single source of truth to leverage the power of your customer data whether it’s transactional, CRM, or engagement/behavioral —A tailored implementation methodology allowing for rapid launch and continuous evolution
Pre-integrated with Salesforce Marketing Cloud, Salesforce Customer Data Platform, and Tableau Accelerated time to market: 8 weeks to release-ready Starting at: $70,000
Customers hop channels, apps, and touchpoints on their buying journey. Our marketing accelerators let you do more than just keep up. Combining next-level analytics, AI-powered insights, and unified profiles, our marketing solutions deliver seamless customer journeys across channels and build brand loyalty.
Empower employees, delight customers, and increase efficiency
—Empower customer service agents to handle complex interactions from a single screen —Satisfy your customers with historic insights from past communications —Leverage custom commerce workflows to streamline service tasks —Improve case resolution through integrated knowledge hub to resolve frequently experienced issues —Act on behalf of your customer to resolve online account issues and place orders —Utilize pre-built dashboards and reports to manage team efficiency through KPIs
Pre-integration with Salesforce platforms to activate Customer 360 journey
Customer service is at the heart of every retail relationship. Our customer service accelerators simplify complex interactions, leverage historical data, and increase team efficiency to help your team exceed customer expectations.
—Ensure infrastructure uptime with 24/7 support and automated issue identification —Configure alerts to your specific business needs and characteristics —Benefit from monitoring that adapts to the ever-changing functionality of your commerce operations —Receive the information you need with flexible communication options —Keep your infrastructure functioning smoothly with holistic monitoring across every system and component
Pre-integration with Salesforce Commerce Cloud to activate Customer 360 journey Accelerated time to market: 2 weeks to release-ready
Customers demand fast, seamless experiences that capture your unique brand. Our unrivaled commerce accelerators combine outstanding out-of-the-box capabilities, stunning design enhancements, and agile integrations to get you to market and start reaping dividends—fast.
COMMERCE
LAUNCH360
STOREFRONT
Fuel agile commerce with a best-in-class retail storefront
Optimized Salesforce Commerce Cloud Retail Storefront built on SFRA
Pre-integration with Salesforce platforms to activate Customer 360 journey
Upgrade your experience with over 2,000 UX and visual design enhancements
Customize intuitively with flexible template layouts on Page Designer Extended (PDX)
Jump-start implementations with vertical-specific site configurations
Increase conversions with streamlined checkout flow
Empower internal teams with developer tools and documentation
Pre-integration with Salesforce B2C Commerce, Salesforce Payments, and Salesforce SFRA
Accelerated time to market: 8 weeks to release-ready Starting at: US$255,000
Enjoy all the capabilities of the best-in-class Launch360: Storefront platform coupled with the advanced capability of Salesforce Order Management (OMS)
Increase sales with customizations for your brand and products
Empower teams and delight customers with optimized design, extensibility, and customization features
Optimize your workflow with integrated order management system
Streamline processes with Salesforce Payments, tax, and shipping services
Flexible payment terms
Pre-integration with Salesforce B2C Commerce, Salesforce Payments, Salesforce SFRA, and Salesforce OMS Optional integrations with Salesforce Service Cloud and Salesforce Data Cloud
Accelerated time to market: 12 weeks to release-ready Starting at: US$500,000
Customers hop channels, apps, and touchpoints on their buying journey. Our marketing accelerators let you do more than just keep up. Combining next-level analytics, AI-powered insights, and unified profiles, our marketing solutions deliver seamless customer journeys across channels and build brand loyalty.
MARKETING
LAUNCH360
MARKETING
Engage customers across channels and touchpoints
Create customer journeys across mobile, advertising, social, and email to meet customers where they are most receptive
Leverage instant messaging to host all transactional messages in one place
Boost engagement with AI-powered insights that ensure you send the right message at the right time
Track the health of your brand and optimize performance with robust analytics
Manage, share, tag, and categorize all content and assets in a single location
Pre-integration with Salesforce platforms to activate Customer 360 journey
Understand your customer and create personalized omnichannel journeys with pre-built capabilities, visualizations, and advanced integration
The perfect start for your customer data strategy, enhancing out-of-the-box Data Cloud by providing:
A standardized customer data model based on industry best practices
An advanced suite of pre-built customer segments and actionable views
Comprehensive dashboards powered by Tableau offering deep insights and business intelligence
A unified customer profile view providing a one-stop shop for all information on any customer
An enhanced set of out-of-the-box integration capabilities that build a single source of truth to leverage the power of your customer data whether it’s transactional, CRM, or engagement/behavioral
A tailored implementation methodology allowing for rapid launch and continuous evolution
Pre-integrated with Salesforce Marketing Cloud, Salesforce Data Cloud, and Tableau Accelerated time to market: 8 weeks to release-ready Starting at: US$70,000
Customer service is at the heart of every retail relationship. Our customer service accelerator simplifies complex interactions, leverages historical data, and increases team efficiency to help your team exceed customer expectations.
CUSTOMER SERVICE
LAUNCH360
SERVICE
Empower employees, delight customers, and increase efficiency
Enable customer service agents to handle complex interactions from a single screen
Satisfy your customers with historic insights from past communications
Leverage custom commerce workflows to streamline service tasks
Improve case resolution through integrated knowledge hub to resolve frequently experienced issues
Act on behalf of your customer to resolve online account issues and place orders
Utilize pre-built dashboards and reports to manage team efficiency through KPIs
Pre-integration with Salesforce platforms to activate Customer 360 journey
