Accelerating Growth for Manufacturing & Distribution Brands

Enabling more engaging digital experiences, greater efficiency, productivity and customer satisfaction, in addition to modernizing your Field Service workforce.

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Modernizing Your Digital Experiences

By enhancing your brand’s relationships with various stakeholders including distributors, end users, and your own associates, Astound’s services can boost customer experiences, efficiency and sales across your entire ecosystem. Our B2B Data, AI, Service and Field Service accelerators support Customer 360 solutions for our manufacturing clients built on both Manufacturing Cloud and horizontal products. Our suite of solutions spans service modernization, field service modernization, contact center optimization, customer data and AI foundation and activation, marketing automation and digital marketing.

Our Services & Accelerators

Service Modernization
Self service, AI-enabled service and multichannel service delivery for efficiency, lower operating costs and higher CSAT
Field Service Automation
Work order, technician automation, control over warranty/parts and labor leakages for stronger customer relationships
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B2B Commerce
Implementing B2B Commerce and B2B Marketplace Solutions for manufacturers offering digital experiences to customers
Complex Order to Cash (CPQ)
Implementing complex pricing and quote configuration solutions for productivity, order accuracy and lower costs
Dealer Management Portal & Integration
Demand chain management, and enabling partner access to data and business functions
MFG Cloud Migrations/Implementations
Improving areas like rebate management, vendor management, integrations to supply chain and traditional CRM functions like sales and service
User Experience
Site replatform, redesigns, personalization and conversion rate optimization
Demand Generation
Performance marketing services like paid media, affiliate program management, SEO and email marketing to generate highly qualified site traffic

Powering a Decade of B2B Growth

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Paving a Path for Sustainable B2B Growth

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WE’D LOVE TO CONNECT AND DISCUSS HOW WE CAN POWER YOUR DIGITAL TRANSFORMATION.

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