Manufacturing Digital Transformation & Commercial Operations Modernization

Manufacturing companies face rising customer expectations, compressing margins, and legacy systems that create data silos. We modernize how you sell, serve, and grow connecting Sales, Service, Commerce, and Field Operations into one intelligent ecosystem powered by unified data and AI.

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Workers assembling white car frames on a conveyor system in an automotive factory

Built for Modern Manufacturing

1

Unified Data & AI Foundation

Build a single source of truth that powers personalization, forecasting, and AI across your entire commercial operation.
Platform:
Data Cloud, Manufacturing Cloud
Impact:
Hours-to-insight vs. weeks, foundation for all AI initiatives
Client Example:
Les Schwab integrated Data Cloud with Snowflake for predictive analytics and improved ROAS
2

Sales & Revenue Operations

Modernize quote-to-cash with automated CPQ, unified forecasting, and scalable CRM built for complex manufacturing sales.
Platform:
Sales Cloud, Manufacturing Cloud, Revenue Cloud
Impact:
Improved forecast accuracy, faster quote-to-cash, unified customer data
Client Example:
Madison-Kipp replaced spreadsheets with Manufacturing Cloud in 8 weeks
3

Predictive Service & Field Operations

Transform from reactive to predictive service with AI-powered agents, IoT integration, and unified field operations.
Platform:
Service Cloud, Field Service, Agentforce
Impact:
50% faster response, 30% fewer escalations, higher first-time fix rates
Client Example:
NDS achieved 50% faster response times and 30% reduction in escalations
4

B2B Commerce & Partner Portals

Enable self-service ordering, quoting, and partner collaboration with always-on digital experiences.
Platform:
B2B Commerce Cloud, Experience Cloud
Impact:
8-10 week MVP launch, 24/7 availability, reduced manual processing
Accelerator:
B2B Commerce Quick Start delivers working commerce in 8-10 weeks
5

AI Across Operations

Deploy intelligent agents across sales, service, and field operations to automate tasks and scale personalization.
Platform:
Agentforce, Einstein
Impact:
Measurable productivity gains, 24/7 intelligent assistance, reduced support costs
Client Example:
Jacuzzi processed 41,000+ leads with AI qualification and reduced warranty cases through dealer self-service

What we Deliver

Why Astound Digital

Deep Manufacturing Expertise. Proven at Scale.

We bring 25+ years serving OEMs, Tier 1 suppliers, and component manufacturers with proven frameworks, accelerators, and manufacturing-specific IP that deliver results in months, not years.

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Years of manufacturing domain expertise with a proven client results

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AI Agents deployed in production across manufacturing ecosystems

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Projects delivered with 580+ certified Salesforce engineers

The Astound Difference

What Sets Us Apart

We focus where technology and customer experience meet helping businesses evolve with insight, agility, and measurable results.

Explore Industry Solutions
Explore Industry Solutions

Accelerator-Based Delivery

Proprietary accelerators deliver value fast: Data Cloud (8-10 weeks), B2B Commerce (8-10 weeks), Agentforce (6+ weeks)

AI-First & Production-Proven

50+ pre-built agents, 200+ trained consultants, measurable results with clients like Jacuzzi, Berlin Packaging, NDS

End-to-End Partnership

From strategy through managed services we're your long-term partner for continuous optimization and growth

Manufacturing Success Stories

Results That Drive Transformation

View Case Studies
View Case Studies
NDS LogoClumps of ornamental grass planted in soil with a metal grate and concrete edges visible for NDS brandAvenia LogoLaboratory technician in blue protective gear working beside advanced lab equipment and computer in a clean lab for Avenia brandAvicam LogoSatellite with large solar panels orbiting above Earth against a starry space background for Avicam brand

Ready to Modernize Your Manufacturing Operations?

Whether you're modernizing sales, deploying predictive service, launching B2B commerce, or embedding AI, we bring proven frameworks and manufacturing expertise to deliver measurable results.

Let's Connect
Let's Connect