Ryan Dowling
CRO, Astound Digital
As AI continues to reshape the retail landscape, success will depend on more than adopting new technology, it requires a strong foundation of trusted data, connected systems, and clear governance. In this Retail TouchPoints feature, Ryan Dowling explores how agentic commerce is redefining retail operations, enabling organizations to make smarter decisions, deliver personalized customer experiences, and build the operational agility needed to thrive in the next generation of digital commerce.



