July 14, 2026

How AI Enables Smarter Service for Manufacturers

Originally published in Destination CRM

Roneel Naidu
EVP, Astound Digital

As manufacturers look to modernize field service operations, AI is emerging as a powerful driver of efficiency, productivity, and business growth. In this Destination CRM feature, Roneel Naidu explores how connected data, intelligent automation, and AI-powered insights enable manufacturers to optimize service delivery, reduce revenue leakage, and transform field service into a strategic advantage for long-term success.